Channel: Online Communication Skills Training Courses

Category: Education

Tags: email writing tips for interviewsay this not thatdealing with difficult peoplehow to deal with difficult peopleemail writing tips and tricksemail writing tipsdifficult people emaildifficult peopleemail writing tips with examplesdo's and don'ts for writing emailsemail writing tips with examplesemail writing tips for businessadvice for emailsemail writing tips for esl studentsbest email writing tipsemail writing tips for professionals

Description: tinyurl.com/dans8skills YouTube-Only Flash Sale: $300 Off New LIVE course or VIP Membership Use Coupon Code 300YOUTUBE at checkout Click the link above for course and more New Course: tinyurl.com/standupwithdan Free Download PDF Checklist Need to respond to someone nasty at work? Before you hit that send button, watch this communication skills training video and learn email writing tips with examples, power phrases, and a checklist for when you're angry at work. The best email writing tips for when you're upset at work from the author of the original Say This--Not That!! Dan O'Connor If you're dealing with horrible coworkers, narcissistic bosses, difficult customers, and have been pushed to the edge at work and are running out of options, Make sure to watch this video for tips on how to write emails when you're pissed off--with examples and checklists. For your free infographic, audio, and bonus lessons that go along with this online effective communication skills training course online, go to tinyurl.com/standupwithdan. 0:00 Intro 0:28 Example letter 2:13 Giving People Numbers 2:45 Power Phrase #1: I think I'll let my work speak for itself." 3:18 What Happens When You're Defensive 3:45 The Infographic 4:06 Principle #1- Give it 24 Hours 5:14 Principle #2: Opening Lines and Closing Lines are Key 6:10 Danger Phrase: You claim 7:13 It's an impossibility 7:44 Principle #3: serve, serve, serve 8:14 Principle #4: Reference the Information You Have 9:46 Principle #5: Let people off the hook 9:57 Desperate people are dangerous people 10:23 Principle #6: Worry about feelings, not facts 11:02 Be more valuable 12:21 Principle #7: Benefit statements are key 13:56 Principle #8: Avoid the past and say what to do 14:35 A quick checklist 15:48 Danger Phrase: I apologize if 16:54 Principle #9: Be service-oriented By the way, these are not the nine principles---that is a different course delivered by Dan--these just coincidentally are 9 very different principles. danoconnortraining.com