Channel: MeasureSchool

Category: Education

Tags: user behavior marketing toolsession recordingshotjarcustomer satisfaction surveyhotjar surveyhow to create a surveysurvey on websitesurveyshotjar heatmapscustomer journeycustomer mindincreasing conversionsnpsnet promoter scoreunderstanding your customerhow to use hotjarhow to embed a surveycustomer satisfactioncustomer surveysnps surveycreating a survey the right wayhotjar tutorialcustomer journey informationsurvey tracking

Description: To increase our conversions we need to understand the reasons that brought users to our business and all the steps they took to finally convert. But, why did they make the decisions they made? We could always guess, though there is a better option, asking them on a survey. Surveys aren’t just about asking questions, they are about asking the proper questions. When we create good surveys we can understand our customers' minds, gather data and insights that will help us make informed decisions to improve our business. So sit back, and join us while we walk through five of the most important ones you need to ask. OUTLINE 00:00 - Introduction 00:58 - The Mindset Question 02:03 - The Pain Point Question 02:47 - The Withdrawal Question 03:26 - The Referral Question 07:22 - The Friction Question 08:29 - Wrap Up 🔗 Links: 👉Try Hotjar for free: htjr.io/measureschoolsurvey Hotjar’s in-depth video: youtu.be/C42yuyRpb6I 🔴 Attend our next FREE Live Workshop: measureschool.com/workshop/register 🎓 Measure Masters Membership: measureschool.com/measure-masters/?utm_source=video&utm_medium=youtube.com&utm_campaign=description FREE Tag Manager Course: measureschool.com/products/free-google-tag-manager-course/?utm_source=video&utm_medium=youtube.com&utm_campaign=description FREE Analytics Course: measureschool.com/products/free-google-analytics-course/?utm_source=video&utm_medium=youtube.com&utm_campaign=description 🔀 GTM Copy Paste - Our Chrome extension chrome.google.com/webstore/detail/gtm-copy-paste/mhhidgiahbopjapanmbflpkcecpciffa 🚀 Hire us: measureschool.com/services/?utm_source=video&utm_medium=youtube.com&utm_campaign=description 📚 Recommended Measure Books: kit.co/Measureschool/recommended-measure-books 📷 Gear we used to produce this video: kit.co/Measureschool/measureschool-youtube-gear 📡 Our Live Streaming Software: restream.io/join/YXLM2 👍 FOLLOW US Facebook: facebook.com/measureschool Twitter: twitter.com/measureschool LinkedIn: linkedin.com/company/measureschool