Channel: Paul's Hardware

Category: Science & Technology

Tags: gamers nexusrma exceptionspc gamingopen boxrmanewegg returnspaulshardwarenewegg warehousenewegg vs gamersnexuspersonal computerrma inspectionscomputerreturn policypcrefurbishedcomputer hardwarereturn merchandise authorizationsteveneweggreturngamersnexuspolicy

Description: Did Newegg scam Gamers Nexus? A former RMA inspector’s opinion… ▷ MY STORE - shirts, mugs, pint glasses & hoodies: paulshardware.net ► TIMESTAMPS 0:00 Intro 0:38 I was an RMA Inspector – Disclaimer / Context 1:17 Thoughts on Steve’s Situation 2:04 What is an RMA? How is it processed? 4:32 RMA Exceptions go to RMA Inspections 5:27 Common Reason 1: Missing Packaging/Parts 6:44 Reason 2: Damaged Items, and why Open Box matters 8:27 Reason 3: Wrong Item RMAs (and Sneaky Customers) 9:44 Weird Returns, Rattlesnakes and Breast Implants 12:28 How Newegg and other E-tailers Could Improve Returns 13:46 Closing Thoughts ► LINKS Gamers Nexus video: “Newegg Scammed Us” - youtu.be/2fnXsmXzphI Newegg RMA FAQ - kb.newegg.com/article-categories/returns-rma Ingram Micro - corp.ingrammicro.com D&H - dandh.com LGA vs PGA: which is better? - youtu.be/vzKcrwlmREE Please note that links above may be affiliate links -- clicking them earns me a small commission if you make a purchase and helps support my YouTube channel. Thank you! ▷ MY STORE - shirts, mugs, pint glasses & hoodies paulshardware.net ▷ SOCIAL Twitter: @paulhardware twitter.com/paulhardware Facebook: facebook.com/pages/Pauls-Hardware/195425877329550 Instagram: instagram.com/paulhardware :::Send Me Stuff::: Paul's Hardware P.O. Box 4325 Diamond Bar, CA 91765 ► Edited by Joe Aguilar - ShaostylePostProductions twitter.com/joe_editing Audio file(s) provided by Epidemic Sound epidemicsound.com