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4 Common Mistakes in CX Initiatives with Augie Ray

Duration: 03:07Views: 161Likes: 0Date Created: Jan, 2020

Channel: Gartner for Marketers

Category: Education

Tags: marketinganalyst inboxcustomer experience

Description: Watch Augie Ray, VP Analyst, Gartner for Marketers address common CX mistakes we often see our clients making. Augie dives into persona development, proving the value of your CX program, understanding your customer data and more.

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